Privacy Policy
Last updated: 26 September 2026
1. Introduction
DieselLink ("we", "our", or "us") is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our fuel sourcing platform.
2. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, surname, email address, and phone number
- Business Information: Company name and wholesale licence number
- Delivery Information: Province and city for fuel delivery
- Order Details: Fuel type preferences, quantity requirements, and delivery frequency
- Technical Information: IP address, browser type, and device information
3. How We Use Your Information
We use your personal information to:
- Process and respond to your bulk fuel enquiries
- Match you with appropriate fuel suppliers from our network
- Communicate with you about your request status
- Improve our platform and services
- Comply with legal obligations
4. Information Sharing
We share your information with verified fuel suppliers in our network solely for the purpose of fulfilling your bulk fuel request. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information with:
- Vetted fuel suppliers to process your request
- Service providers who assist in our operations
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Lead information is retained for business record-keeping and compliance purposes.
7. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to the processing of your information
- Lodge a complaint with the Information Regulator
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can control cookie settings through your browser.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
- Email: orders@diesellink.co.za
12. Information Officer
In terms of POPIA, our designated Information Officer can be contacted at orders@diesellink.co.za for any data protection queries or concerns.